If you’re looking for a career in Customer excellence, look no further. Merchants is committed to giving their people great opportunities and a collaborative working environment that promotes growth and learning.

Sold By:  Merchants SA

We Design, Build And Operate Award Winning Contact Centres
Merchants is a leading BPO solutions provider, specialising in customer experience and customer interactions.

Product or Service

09320 - Information services - Other information services


SARS compliant

Product Certification

Product or Service Certification

Contact Infomation

Company Name: Merchants SA

Company Address: 1st Floor, Rex Trueform Office Park, 263 Victoria Road, Salt River, 7925, South Africa

Company General Phone: +27 11 575 2000

Company General Mail: marketing@merchants.co.za

Company Website: www.merchantscx.com

Key Contact: Andria Pecci

Key Contact Phone: +27 11 575 2000

Key Contact General Mail: marketing@merchants.co.za

Company Information

Incorporation Date: September 01, 1981

BEE: BEE Level 1

Woman-Owned: Yes - 25%+ Woman Owned

Company Size: 20 –100

Distribution: Own Brand, Direct sales, Agents

Company Overview: Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted m

Year Started Exporting:


Countries Currently Exporting to:

Australia, United Kingdom, United States

Countries Hoping to Export to:

Australia, Denmark, South Africa

Registered Under the Following Trade Agreements: